Yes. Our online retail store is open to the public and offers a selected range of hotel quality bedroom and bathroom products. No trade account is required to shop from our retail collection.

Registered hospitality and related businesses with a valid VAT number can apply through our Become a Partner page. Once your application has been reviewed and approved, you will receive access to our B2B portal and wholesale pricing.

Samples are available for selected products and can be arranged before you confirm a larger order. Availability and any applicable charges will depend on the product and project requirements.

Yes. We can coordinate samples for room mock ups, allowing your team to assess the look, feel, fit and practicality of each product before finalising the specification.

Where possible, yes. Share your current specification, measurements or a physical sample with our team and we will identify the closest suitable option or discuss a custom solution.

Custom sizing is available for selected products and project quantities. Our team will review the required dimensions and specifications before confirming feasibility, minimum quantities and lead times.

Yes. Colour coded stitching can be added to selected bed linen products, helping housekeeping and laundry teams identify different sizes quickly and accurately.

Custom embroidery, branding and labelling are available across selected linen, towels, bathrobes, slippers and guest products. Options, minimum quantities and lead times vary according to the product.

Minimum quantities vary according to the product. Many standard items can be ordered in smaller quantities, while custom manufactured or branded products may require a minimum order.

Lead times depend on stock availability, quantities, customisation and whether the products are locally manufactured or specially sourced. Your expected lead time will be confirmed before the order is finalised.

Our range includes both stocked and manufactured to order products. Availability will depend on the item, quantity and required specification, and our team will advise you during the quotation process.

Yes. We can assist with product specifications, samples, quantities and coordinated supply for hotel openings, refurbishments and room refreshes. We recommend involving our team early so that requirements and timelines can be properly planned.